The policy: Yabetoo never advances funds
A vendor’s wallet cannot be debited after the fact. A negative balance would be a permanently unrecoverable receivable.How the funds are taken back
Three tiers, in this order, each capped at its own share:1
The vendor's pending balance
Funds that have not matured yet are seized first: that is exactly what the availability
delay is for.
2
The vendor's available balance
For the remainder of their share.
3
Your balance
Your share of the refund, plus everything the vendor could not cover.
What Yabetoo does not return
Incontroller mode, on a full refund of 10,000: the vendor returns exactly what they received,
you return your entire commission even though you had only kept the residue of it. You are
therefore negative by your Yabetoo fees on the round trip. This is not an added penalty: it is
the direct consequence of having already absorbed them at charge time.
The refusal: 402
402
number
What has to be taken from your balance.
number
What the vendor was able to cover.
number
What is missing.
All or nothing. There is no automatic partial refund: a buyer who asks for 10,000 and
receives 4,000 without having chosen it is a worse dispute than the refusal.
Reacting to a refusal
The refusal is not silent: it emitsconnect.refund.blocked_insufficient_funds, with the same amounts.
To top your balance back up, use a deposit: it goes through a Yabetoo validation, so allow for
the delay.
Reducing your exposure
Lengthen the availability delay
Lengthen the availability delay
This is the main lever. Pending funds are seizable; funds already paid out are not. A shorter
delay transfers the risk onto your own balance.
Do not pay out immediately after maturation
Do not pay out immediately after maturation
In manual mode, you decide when to pay. Holding a few extra days on vendors with a high
dispute rate mechanically reduces your exposure.
Track your 402 rate
Track your 402 rate
That is the number that tells you whether your delay is badly calibrated.